T&S Co., Ltd. First in the industry! Started renting replacement items while suitcases are being repaired

[T&S Co., Ltd.] Industry’s first! Start renting replacement items while your suitcase is being repaired ​
T&S Co., Ltd. Press release: April 17, 2025 First in the industry! Started renting replacement items while suitcases are being repaired Free service within the warranty period, 2,750 yen including round trip shipping outside of the warranty period T&S Co., Ltd. (Headquarters: Koshigaya City, Saitama Prefecture, Representative Director: Maki Sai, hereinafter referred to as T&S), a comprehensive manufacturer that plans and sells travel goods such as suitcases with the purpose of “making travel more accessible,” has started a replacement rental service during the repair storage period as part of the suitcase repair service of our brand (LEGEND WALKER, LW, World Trunk). If the repaired item iswithin the warranty period, it is freeand for regular repairs outside the warranty period, it is available for 2,750 yen (including round-trip shipping and tax). This service was launched with the idea that our suitcases would be used as “travel companions” for as long as possible, and would be useful in cases where “a suitcase is damaged and would like to be repaired, but the next opportunity to use it is approaching.” This will solve the situation where it would be a waste to buy a temporary item even though it will not be repaired in time, and will increase the number of options available to you so that it does not affect your travel plans. This is the first attempt in the industry to offer a service that includes repair and replacement rental. As a partner that supports our customers’ journeys, we will continue to strive to create high-quality, highly functional products and provide the best services, with the aim of making travel more accessible. Summary product rental service overview It takes at least 1 business day from application to arrival of replacement product. We will quickly solve your suitcase problem even before a busy trip.
https://prcdn.freetls.fastly.net/release_image/86220/30/86220-30-2e31ecaaf5e325eb81850631a38eae93-1102×276.png 1. At the same time as applying for repair, check “Use alternative product rental service” on the repair reception form and enter the date and time of use. After reception, the person in charge will present you with a replacement product. 2. Once we receive your request, we will ship a replacement item according to the scheduled date of use. (Receipt date and time can be specified) 3. After receiving the replacement item, please place the repaired item in the cardboard box that the replacement item was in and return it. 4. After we receive the repaired item, we will contact you with an estimate of the repair fee including the replacement item service fee. Please pay the price. *In the case of free repairs within the warranty period, replacement product rental service is also free of charge. 5. After the repair is completed, we will ship the repaired item on the rental end date. Upon receiving the repaired product, please check the product, place the replacement product in the cardboard box that contained the repaired product, and return it. ■Alternative product rental service introduction page:
https://tands-luggage.jp/repair/replacement ■Suitcase repair service introduction page: https://tands-luggage.jp/repair “Bringing travel closer to you.” Overview of T&S Co., Ltd. T&S Co., Ltd., founded in 2002, is a comprehensive manufacturer that plans and sells suitcases, travel goods, and household goods. Our purpose is to “make travel more accessible,” and we are committed to creating products that help all kinds of people enrich their lives through travel. In addition to the “LEGEND WALKER” suitcase brand series, which pursues the five core values ​​of “quality,” “functionality,” “drivability,” “safety,” and “after-sales service” based on the concept of “Moving With,” we also plan and sell the trend-oriented casual travel brand “LW,” the item brand “PETiCO” for traveling with pets, and various lifestyle goods.
https://prcdn.freetls.fastly.net/release_image/86220/30/86220-30-d88fbadb4523c15119bd3ece0d5feeab-1999×1333.jpg Company name: T&S Co., Ltd. Founded: April 18, 2002 Capital: 30 million yen Representative Director and President: Maki Sai Number of employees: Approximately 60 people Business content: Planning, sales, and wholesale of suitcases, travel bags, travel goods, and related products Head office: 1-12 Yayoi-cho, Koshigaya-shi, Saitama 343-0816 Logistics Center: Kasukabe Logistics Center 758 Naganuma, Kasukabe, Saitama 344-0123 ▶Company site URL https://tands-luggage.jp/ ▶ Online store URL https://legend-walker.com/