PR TIMES apologizes for possible information leak due to unauthorized access and requests to change password

Mail Dear individual users Thank you for always using as a means of gathering information. My name is Miura from . We apologize for the inconvenience, but we would like to apologize and ask for your understanding. From Thursday, April 24, 2025 on the press release distribution service “” We have confirmed that a third party has illegally accessed our server and carried out a cyber attack. While investigating the impact, we found that it was registered as of April 24, 2025 We have discovered that personal information (name and email address) may have been leaked. *Regardless of whether registration is completed or not, there is a possibility that all personal information submitted for registration may be leaked. At this time, we have not confirmed any cases of unauthorized use of user information. We sincerely apologize for causing concern to our customers. *Personal information does not include payment-related information such as bank account numbers and credit card information. Your login password is hashed (irreversibly converted, random, and difficult to decrypt) Since it is held in Japan, it does not allow immediate decoding, but To improve security, we ask all customers to change their passwords. We apologize for the inconvenience, but could you please change your password by following the steps below? [How to change your password] 1. “Log in” to your account 2. Open “Logging in” at the top right of the account screen 2. Open “Account Settings” 3. Enter the changes in the password field “Edit” 4. “Save” and complete We have already blocked the intrusion route for unauthorized access, and stopped any suspicious operations or processes by the attacker. Service functions such as press release distribution have not been affected by this issue since the beginning and continue to operate normally. Our company reported the damage caused by the cyber attack to the police station today, May 7th (Wednesday), and was accepted as a case consultant. Our company recognizes that such unauthorized access may constitute a criminal act. In order to reduce the risk of concealment of criminal evidence, our policy is to provide information to customers after reporting the damage to the police. We appreciate your understanding regarding the delay in getting back to you. We will continue to investigate, cooperate with investigative authorities, and take decisive action against any misconduct. Our press release released today, May 7, 2025, includes: We would like to provide a detailed report on the facts that have been discovered to date.
[Inquiries] Inquiries regarding this matter will be accepted through this contact point. Phone: 03-6625-4684 (Weekdays 9:00-19:00, Saturdays, Sundays, and holidays 10:00-17:00) Form:
https://tayori.com/f/prtimes-unauthorized-access/ We would like to once again apologize to everyone for the great deal of worry this has caused. As a platform operating company that takes care of important information prior to announcement, our company is We will strive to further strengthen our security measures and monitoring system. Thank you for your continued support.